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HRM713 : Performance Management

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Course Info

Course Category

Management

Course Level

Graduate

Credit Hours

3

Pre-requisites

N/A

Instructor

Dr. Muhammad Hafeez
PhD
The Australian National University, Canberra, Australia

Course Contents

Course Pack for HRM 713 (Performance Management):

Objectives

Module Pack

Topic Title

Reading Material

Develop foundation of PMS

Module pack 1

Understanding the concept:

1.      Background of PMS

2.      Significance of PMS

3.      Alignment of PMS with organization’s strategic goals

ARMSTRONG’S HANDBOOK OF PERFORMANCE:

Chapter 1: The Foundations of Performance Management

Chapter 2: The Conceptual Framework of Performance Management

Chapter 3:  Critiques of Performance Management

The Performance Appraisal Question and Answer Book:

Chapter 1: The Importance of Performance Appraisal

Chapter 8: Performance Management and Appraisal:

Section 8.3:  List and briefly discuss the purposes for performance appraisals

PERFORMANCE MANAGEMENT, putting research into action:

Chapter 2:  Aligning Performance Management with Organizational Strategy, Values, and Goals

Performance Management by Herman Aguinis:

Chapter 3: Performance Management and Strategic Planning

Establishing link of PMS with organizational settings

Module 2

PMS with context to organization:

1.      Brief description of the domain

2.      PMS planning

3.      Major elements of PMS

 

ARMSTRONG’S HANDBOOK OF PERFORMANCE:

Chapter 4: Performance Management Systems

Chapter 5: Managing Performance Management

Chapter 7: Goal Setting

Chapter 8: Feedback

Performance Management by Herman Aguinis:

Chapter 4: Defining Performance and Choosing a Measurement Approach

Chapter 8: Performance Management and Appraisal:

Section 8.4:  Identify and briefly discuss the options for “what” is evaluated in a performance appraisal

The Performance Appraisal Question and Answer Book:

Chapter 2: Performance Planning

 

Develop understanding about evaluating employee performance

Module 3

Performance Appraisal:

1.      Sources of performance information

2.      Methods and techniques

3.      Tools

 

Performance Management by Herman Aguinis:

Chapter 5: Measuring Results and Behaviors

Chapter 6: Gathering Performance Information

Chapter 7: Implementing a Performance Management System

ARMSTRONG’S HANDBOOK OF PERFORMANCE:

Chapter 9:  360-degree Feedback

Chapter 10:  Performance Reviews

Chapter 11:  Analysing and Assessing Performance

The Performance Appraisal Question and Answer Book:

Chapter 6: The Performance Appraisal Form

Chapter 7: The Performance Appraisal Process

PERFORMANCE MANAGEMENT, putting research into action:

Chapter 12:  Forced Rankings: Pros, Cons, and Practices

Chapter 14:  Authentic Performance: The Valuation of Behavior as a Negotiated Business Outcome

 

MIDTERM EXAMS

Understand role of PMS in training and developing the employees

Module 4

PMS and Employee Development:

1.      Addressing performance issues

2.      Assisting training programs

3.      Employee development programs

 

Performance Management by Herman Aguinis:

Chapter 8: Performance Management and Employee Development

Chapter 9: Performance Management Skills

ARMSTRONG’S HANDBOOK OF PERFORMANCE:

Chapter 6:  Managing Under-performance

Chapter 12:  Coaching

Chapter 19:  Performance Management and Learning

Chapter 22:  The Performance Management Role of Line Managers

Chapter 8: Performance Management and Appraisal:

Section 8.10:  Briefly discuss the differences between evaluative performance

reviews and developmental performance reviews

PERFORMANCE MANAGEMENT, putting research into action:

Chapter 4: Coaching and Performance Management: How Can Organizations Get the Greatest Value?

Chapter 10: Using Performance Management As a Learning Tool

Chapter 11: Diagnosing, Understanding, and Dealing with Counterproductive Work Behavior

The Performance Appraisal Question and Answer Book:

Chapter 8: Building Performance Excellence

 

Develop understanding about group and organizational performance

Module 5

Group Performance:

1.      Team performance

2.      Organizational performance

ARMSTRONG’S HANDBOOK OF PERFORMANCE:

Chapter 17:   Managing Organizational Performance

Chapter 18:  Managing Team Performance

PERFORMANCE MANAGEMENT, putting research into action:

Chapter 6:  Managing Team Performance in Complex Settings: Research-Based Best Practices

Chapter 8:   Performance Management in Multi-National Companies

Chapter 9:    Managing Contextual Performance

Analyze the importance of rewards in performance appraisals

Module 6

Role of rewards:

Financial rewards

Non-financial rewards  

Performance Management by Herman Aguinis:

Chapter 10: Reward Systems and Legal issues

Chapter 20: Performance Management and Reward