Course Overview
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Course Synopsis
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Crisis and difficulties are indispensable part of human life at both individual and collective level. The prime purpose of this course is to introduce different processes by which organization deals with major crises or any uncertain events that can harm the organization.
This course is designed with prime focus to equip MBA students with different crisis faced at individual and collective level; like different types and causes of crisis, how to deal with those crises and how research is an important element in dealing with such crisis. This course will enrich student’s knowledge in different techniques and abilities to identify the crisis well in time.
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Course Learning Outcomes
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The course will provide the following to the students:
- Skills in defining and analyzing the crisis
- Crisis Management techniques
- How to tackle different uncertain situations
- Understand the importance of research in crisis management
- Learn different real time crises prevails in past and present
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Course Calendar
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2
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CRISES - DEFINITIONS & DIMENSIONS
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3
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DIFFERENCE BETWEEN CONFLICT AND CRISIS
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4
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LEVELS & TYPES OF CRISES
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6
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CONCEPT/ TYPES OF SYSTEM
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8
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ANALYSIS - INTRODUCTION
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11
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DECISION MAKING PROCESS
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12
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WHAT AFFECTS THE DECISION MAKING?
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13
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DECISION MAKING AT STATE / INTERSTATE LEVEL
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17
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CLASSIFICATION OF RESEARCH
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18
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CLASSIFICATION OF RESEARCH ---------Cont:-
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19
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QUALITATIVE AND QUANTITATIVE (RESEARCH/APPROACHES)
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20
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GUIDELINES FOR CLASSIFICATION OF RESEARCH
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21
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TYPES OF RESEARCH BY MOTIVES & SUBJECT MATTERS
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22
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RESEARCH BY SUBJECT MATTER
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23
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RESEARCH BY SUBJECT MATTER Cont---1
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24
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RESEARCH BY SUBJECT MATTER Cont---2
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25
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CHARACTERISTICS OF RESEARCH
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26
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ESSENTIAL FEATURES OF GOOD RESEARCH WORK
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28
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PURPOSES AND STEPS OF HISTORICAL RESEARCH
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29
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HISTORICAL RESEARCH CONT-1
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30
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HISTORICAL RESEARCH ----Cont-2
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31
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QUALITIES OF A GOOD RESEARCHER-MORAL QUALITIES
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32
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QUALITIES OF A GOOD RESEARCHER-MENTAL QUALITIES
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33
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QUALITIES OF GOOD CRISIS MANAGER-EDUCATION / INTELLACTUAL QUALITIES
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34
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BASIS OF DECISION MAKING DURING CRISES
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35
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BASIS OF DECISION MAKING DURING CRISES-CONT
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36
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NATURE AND KINDS OF CRISES IN GENERAL
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37
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FEATURES OF AN EFFECTIVE CRISIS MANGEMENT ORGANIZATION
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38
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SUGGESTED MODEL FOR CRISIS MANGEMENT-NATIONAL LEVEL
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39
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SUGGESTED MODEL FOR CRISIS MANGEMENT-PROVINCIAL/DISTRICT LEVELS
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40
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ESTABLISHMENT OF CONTROL ROOM
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41
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CRISIS MANAGEMENT AT ALL LEVELS OF THE ORGANIZATION
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42
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SUGGESTIONS FOR DIFFERENT LEVELS
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44
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THE IDEAL CRISIS MANAGER
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