Instructor
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Dr. Muhammad Hafeez
PhD
The Australian National University, Canberra, Australia
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Course Overview
Introduction to Performance Management
Impact of Performance Management System
Reward systems
Ideal PMS
Integration of PMS with HRM
PM process; Prerequisites & Performance Planning
PM process; Performance Execution & Assessment
PM process; Performance Review, Renewal and Re-contract
Strategic Planning, Purposes of strategic planning
Strategic Planning, Environmental Analysis
Strategic Planning; revising Mission, Vision, Goals
Performance Standards
Performance and its determinants
Performance dimensions and measurement
Diagnosing the causes of poor performance
Measuring performance against standards
Measuring behaviors
Measuring competencies
Measuring behaviors; rating scales
Appraisal forms
Evaluation of Appraisal Forms
Performance Information Sources
Rating issues
Preparations of PMS; Communication plan
Preparations of PMS; Appeals process in PMS
Preparations of PMS; Training Programs
Preparations of PMS; Training Programs & Pilot Testing
Personal Development Plans
360 Degree Feedback System
Coaching Styles and Processes
Dynamics and purposes of feedback
Performance Review meetings
Pay plans
Pay structures
Laws affecting performance management
Team performance
Team performance in PMS
Rewarding Team performance
Performance management software
Performance Management System; a quick overview
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