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HRM613 : Performance Management

Course Overview

Course Synopsis

This course on Performance Management System (PMS) assists in clearing the concept of employee performance. Managing employees’ performance not only means evaluation, but it includes all the steps initiated from setting performance standards, preparing employee to perform, providing required resources, continuous guidance and then evaluating their performance. To reinforce the desired behaviors rewards and punishments are connected with evaluation. Therefore, PMS involves, performance planning, evaluating and rewarding. Better understanding of the course assists in improved organizational efficiency and effectiveness.

Course Learning Outcomes

Course Objectives

  • Describe and explain the concept and significance of PMS
  • Improve organizational efficiency through human productivity
  • Align personal goals with the organizational goals
  • Clearly demonstrate what is valued by the organization


Course Calendar

1 Course Overview
2 Introduction to Performance Management
3 Impact of Performance Management System
4 Reward systems
5 Ideal PMS
6 Integration of PMS with HRM
7 PM process; Prerequisites & Performance Planning
8 PM process; Performance Execution & Assessment
9 PM process; Performance Review, Renewal and Re-contract
10 Strategic Planning, Purposes of strategic planning
11 Strategic Planning, Environmental Analysis
12 Strategic Planning; revising Mission, Vision, Goals
13 Performance Standards
14 Performance and its determinants
15 Performance dimensions and measurement
16 Diagnosing the causes of poor performance
17 Measuring performance against standards
18 Measuring performance against standards; continued…
19 Measuring behaviors
20 Measuring competencies
21 Measuring behaviors; rating scales
22 Appraisal forms
23 Evaluation of Appraisal Forms
24 Performance Information Sources
25 Rating issues
26 Preparations of PMS; Communication plan
27 Preparations of PMS; Appeals process in PMS
28 Preparations of PMS; Training Programs
29 Preparations of PMS; Training Programs & Pilot Testing
30 Personal Development Plans
31 360 Degree Feedback System
32 360 Degree Feedback System; continued
33 Coaching Styles and Processes
34 Coaching Styles and Processes; continued
35 Dynamics and purposes of feedback
36 Performance Review meetings
37 Pay plans
38 Pay structures
39 Laws affecting performance management
40 Team performance
41 Team performance in PMS
42 Rewarding Team performance
43 Performance management software
44 Performance Management System; a quick overview
45 Performance Management System; a quick overview, continued