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ENG201 : Business and Technical English Writing

Course Overview

Course Synopsis

This course focuses on enhancing learners’ abilities to communicate effectively in diverse business situations by improving written and oral communication skills. To equip the learners with the essentials of Business and Technical English Writing, the course has been designed with the following objectives: to identify and address the needs for effective communication by developing communicative skills among learners; to sharpen learners’ abilities to communicate in persuasive, clear and concise manner; to plan and organize effective written messages and present them in an appropriate form; to enhance students’ understanding of different business concepts and techniques; to learn oral communication and forms of written communication: Resumes, Letters, Memos, Reports, Proposals, Applications, and Instructions, Specification of Documents etc.

Course Learning Outcomes

At the end of the course, you would be able to:

  • demonstrate Oral Communication
  • analyse the audience
  • apply Seven C’s of Communication in written messages
  • plan business messages, reports, proposals, memos and empirical research
  • implement Visual Aids in presentations
  • know how to avoid common writing problems
  • put the features of punctuation into practice
  • interact with Authentic Materials in order to learn and apply the Business Concepts
  • communicate clearly and concisely in diverse business situations


Course Calendar

1 Introduction
2 Oral Communication
3 Reader-Centered Writing
4 Audience Analysis
5 Defining Objectives
6 Defining Objectives II +Appropriateness
7 Accuracy, Clarity,Conciseness and Coherence
8 The Seven C’s of Effective Communication I
9 The Seven C’s of Effective Communication II
10 The Seven C’s of Effective Communication III
Quiz 1
11 The Seven C’s of Effective Communication
12 Planning Business Messages
Assignment
13 Composing Business Messages
14 Revising Business Messages
15 Memorandums, Meeting Documents and Proposals
Quiz 2
16 Letters I
17 Letters II
18 Writing Direct Requests
Mid-Term Examination
19 Writing Routine, Good-News and Goodwill Messages
20 Writing Bad-News Messages
21 Writing Persuasive Messages
22 Writing Short Reports
23 Planning Long Reports
24 Writing Long Reports
Quiz 3
25 General Reports
26 Empirical Research Report
27 Feasibility Reports
28 Progress Reports
29 Proposals
Graded Discussion Board
30 Instructions
31 Using Visual Aids
32 Creating Twelve Types of Visual Aids
33 Writing Specifications and Analysis Reports
34 How to Avoid Common Writing Problems
35 Language Review: The Paragraph
Quiz 4
36 Language Review: Sentences
37 Language Review: Sentences II
38 Language Review:Words and Punctuation I
39 Language Review: Punctuation II
40 Language Review: Mechanics
41 Listening and Interviewing
42 Planning Interviews and Conducting Meetings
43 Giving Speeches and Oral Presentations I
44 Giving Speeches and Oral Presentations II
45 Review
Final-Term Examination