Course Overview
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Course Synopsis
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The course is devised with content, methodologies, and skills of effective communication. It will introduce the importance of effective written and oral communication skills in order to both clarify ideas and communicate them to others. It gives knowledge and understanding of persuasion/debate skills, such as logical reasoning and argument; and conflict management skills (interpersonal/group/organizational), such as negotiation.
It offers a thorough understanding of process of communication, overcoming barriers to communication, interpersonal communication, group communication, making a good speech, developing listening skills, handling and responding questions and answers, preparing for effective business writing, writing persuasive message and resume writing.
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Course Learning Outcomes
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At the end of the course, you should be able to:
- Comprehend how communication works as a complex two-way interaction that uses a variety of symbols, styles, and channels to transmit messages.
- Conclude the consequences of poor communication and how to avoid it through open communication and fixing communication breakdowns.
- Develop active listening and responding skills, tailoring discussion to the audience, and being aware of body language which will help to engage effectively with others.
- Adopt formal presentation skills, including the confidence and skills to present in a seminar environment.
- Plan their negotiations and become familiar with best practices.
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Course Calendar
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2
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Levels of Communication
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3
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Interpersonal Communication
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4
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Communication in the Organization
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5
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Communication Destination
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Assignment
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7
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Improving your Listening Skills
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8
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Non Verbal Communication
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9
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Barriers of Communication
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Quiz No 1
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10
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Barriers of Communication (Part 2)
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11
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Overcoming Communication Barriers
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15
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Introduction of Speech
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18
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Strategic Oral Delivery
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Quiz No 2
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20
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Handling Questions and Answers
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21
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Responding Questions & Answers
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22
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Significance of the Setting
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Mid-Term Exam
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26
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Elements of Effective written Communication
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27
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Elements of Effective written Communication (Part 2)
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Graded Discussion Board GDB
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28
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Elements of Effective written Communication (Part 3)
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29
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Preparing for Effective Business Writing
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30
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Preparing for Effective Business Writing (Part 2)
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31
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Preparing for Effective Business Writing (Part 3)
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32
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Parts of Business Letters
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33
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Direct Request Letters
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34
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Direct Request Letters (Part 2)
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35
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Direct Request Letters (Part 3)
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Quiz No 3
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37
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Disappointing Newsletters
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38
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Disappointing Newsletters (Part 2)
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39
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Disappointing Newsletters (Part 3)
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40
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Writing Persuasive Message
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Quiz No 4
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41
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Writing Persuasive Message (Part 2)
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42
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Writing Persuasive Message (Part 3)
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44
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Writing Resume (Part 2)
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Final Term Examinations
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